Last updated: 4 August 2026
At Digirooza, we strive to provide high-quality digital products and a smooth customer experience. Please read this Refund Policy carefully before making a purchase.
All products sold on https://digirooza.com/ are digital and downloadable products. Since digital products are delivered instantly and cannot be returned, we generally do not offer refunds once the product has been accessed, downloaded, or delivered.
This includes, but is not limited to:
Canva templates
Social media template bundles
Ebooks
Planners
Graphic assets
Business resources
Downloadable files
By completing your purchase, you acknowledge and agree that:
You receive immediate access to the digital product.
The product cannot be physically returned.
Refunds are not available for change of mind, accidental purchases, lack of usage, or dissatisfaction after access has been granted.
We may consider a refund or replacement only in the following cases:
You were charged more than once for the same order.
You received the wrong product.
The download file is corrupted and cannot be opened.
You are unable to access the purchased product due to a technical issue on our side.
In such cases, please contact us within 7 days of purchase.
Our Canva templates are designed to work with Canva. Some elements may require Canva Pro. This is mentioned in the product information where applicable and does not qualify for a refund.
If a product has been shared, redistributed, resold, or used in violation of our Terms and Conditions, any refund request will be automatically denied.
If you have a problem with your order, please contact us before initiating a chargeback or payment dispute. Fraudulent or abusive chargebacks may result in suspension of access to our products and future purchases.